shipping: 

all items are handmade to order and can take 3-5 weeks to ship.

if you would like an order expedited or need a piece more quickly, please get in touch before placing your order and we will do our best to accommodate.

all US orders will be shipped via USPS for a flat rate of $8.50 with confirmation number and tracking.  

international shipping option or local la pickup available at checkout.

returns + exchanges:

We may offer returns or exchanges under limited circumstances. as a small, sustainable, handmade business, we do not keep inventory and make every piece by hand when it is ordered. In the rare occurrence that an item is damaged as a result of quality or craftsmanship, you must email your concern within 10 days of receiving items for a return via a prepaid shipping label.

If for any reason you are unhappy with your jewelry, you may email your concerns within 10 days and request an exchange for an item of the same value or store credit. Items must be mailed back must be undamaged, and in their original packaging. please reach out with any questions or concerns regarding our returns policy.

repairs + cleaning: 

you are welcome to ship your piece back at any time for a complimentary cleaning and re-polishing. if your piece becomes damaged, just send an email explaining damage, and once approved, ship it back for a free repair. 

14k gold plated pieces - if your piece begin to lose its plating over time, you can ship back for re-plating for a flat fee of $20 / piece.

privacy:

Laura Estrada jewelry will not sell, share or trade any information you supply with a third party either from transactions on this website or from singing up for the mailing list.